Z8Games Support Center

Redeem Code FAQs
Posted by Z8Games on 14 April 2016 04:28 PM

How do I get a code?
We give out codes through various events and promotions, or during our live streams. Be the first to know about our events and promotions by following us on Twitter & Facebook and our channels on Twitch and Gaming.YouTube.

Can I give my code to a friend?
Yes, but please note that most codes can only be redeemed a certain number of times until they expire.

I redeemed an item that I no longer want, can I give this item away?
All redeemed items are bound to your account and cannot be traded or given away.

Do codes expire?
Yes, most of our codes have an expiration date unless announced otherwise.

Where can I find the free gift?
You can find the redeemed gift in your in-game inventory.

It says I need to create a character first...
This is because your inventory has not been created yet. Download the game your code is for and create a character first. Once you've made a character, try your code again.

I can't enter my code!
Make sure that you are logged in on the website first. If you aren't logged in you won't be able to enter your code.

The pages says it is in maintenance - what does that mean?
Sometimes when the database is temporary not reachable, you might get this error. In this case just wait a few minutes and try again.