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FAQ : CrossFire
Clan Mechanics(6)
How do I add players to my clan?
How do I create/join a clan in CrossFire?
How do I delete my clan?
How do I leave my clan?
What is a clan?
Technical Support(12)
How do I download and install CrossFire?
How do I perform a Dxdiag and how do I get the file?
I am having a low Frames-Per-Second (FPS). How can I improve it?
I am receiving a message that says “This service is not available in your region”!
I cannot hear gunfire or people walking, but I can hear the radio and game messages. What can I do?
Game Mechanics(13)
How can I buy items in CrossFire?
How do I add other players to my CrossFire friend list?
How do I create a character in CrossFire?
How do I trade items/GP/ZP with another player?
How do I watch a replay after saving it?
User Abuse/Hacking(6)
How do I report a hacker?
I am getting harassed by a player in CrossFire. What should I do?
I found a clan with an inappropriate name. What should I do?
I found a player with an offensive/inappropriate character name. What should I do?
My account has been permanently blocked because I used hacks. Can I get it back?
CrossFire GMs and MODs(6)
How can I become a GM?
How do I contact a GM?
How do I know if someone is a GM?
What is a GM?
What is a MOD? And what are their responsibilities?
  


Don't fall for scammers!
DO NOT GIVE OUT YOUR ACCOUNT INFORMATION TO ANYONE! Z8Games would like to remind all its loyal gamers to keep your account information secure at all times! THERE ARE MANY SCAM SITES ON THE INTERNET CLAIMING TO GIVE AWAY FREE ITEMS AND FREE ZP. THESE SI...
How Do I Link/Unlink My Account On Twitch?
TWITCH LINKING/UNLINKING To receive Twitch Drops, you must have a Z8Games Account & CrossFire Account created. Please see the steps below for the Account Linking Process: * Login to your account (or create your account) on https://www.z8games.com/log...
I accidentally bought the wrong ZP or coupon exchange item at Cro...
IF your purchase was WITHIN 48 HOURS and it was a ZP OR COUPON EXCHANGE ITEM WITH AT LEAST 30 DAYS DURATION? YES! But you have to act quickly and request a refund from Billing at http://support.z8games.com/index.php?/Tickets/Submit [http://support.z8gam...
Now that CrossFire 2.0 is coming, will I lose stuff in game?
CrossFire 2.0 will bring a new User Interface, graphic upgrade and some new features, but you won't lose anything. Your rank level, weapons, items, coupons, badges, achievements will stay the same. And of course you don't need to create a new account if y...
Redeem Code FAQs
HOW DO I GET A CODE? We give out codes through various events and promotions, or during our live streams. Be the first to know about our events and promotions by following us on Twitter [https://twitter.com/CrossFireOnline] & Facebook [https://www.faceboo...
Ribbons overview 2.0
NAME CLASS DESCRIPTION REWARD Creationism N You obtain it when you first create a character. ZP Soldier N You have bought ZP through one of the various deposit options available. Survey Says N You have earned ZP t...
What are ribbons? Why can’t I see them anymore?
Ribbons [1] are types of achievements players can obtain by completing certain tasks or milestones in the game or by participating in an event. The ribbon system is currently being updated. Once the update is complete, you will be able to see the ri...
What does this block message mean when I log in my account?
Your account can be blocked for many reasons. If you want to find out why your account is blocked, please contact support at http://support.z8games.com/index.php?/Tickets/Submit [http://support.z8games.com/index.php?/Tickets/Submit]
What is the current IGN and Clan name change policy?
You don't need to contact the support team to regain previously used IGNs or clan names. - If you want to change your IGN or clan name to one you had used in the last 90 days, you will be able to use it again immediately. You will still need to purchase...