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Sep 12 |
Support System Maintenance - September 14th, 2024
Posted by GM Griffin on 12 September 2024 10:40 AM
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Attention Mercenaries, Our Support Center will undergo scheduled maintenance starting at 12 AM on Saturday, September 14th, and is expected to conclude by 12:30 AM. We do not anticipate any downtime, but please be aware that unforeseen issues can occasionally arise. We appreciate your patience and understanding. Z8Games Team Read more » | |
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Sep 4 |
PayPal Limit Increase
Posted by GM Grumpy on 04 September 2017 07:36 PM
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Attention Z8Games Users, Starting Tuesday, September 5 2017, users will be able to submit requests to increase the daily limit on their PayPal ZP purchases. Current limit: Maximum of 200,000 ZP per day or 3 transactions per day, whichever reached first. When you submit a request, your account will be reviewed to determine your eligibility for a limit increase and respond to you with feedback regarding your request. Please note that Z8Games staff, in their sole discretion, reserve the right Read more » | |
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Oct 19 |
DO NOT Use Paypal to pay 'Charge Backs'!
Posted by GM Celestine on 19 October 2015 03:43 PM
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Attention Mercenaries, Please note that if you have a PayPal transaction that is charged back, you cannot use PayPal to reverse the charge back or directly pay it through Paypal. If you use Paypal to reverse or pay charge backs, you will increase the fees connected to the charge back and extend the time until your account can be released.
The only method of paying a charge back is by using a Prepaid Card (KarmaKoin, PaySafeCard, Etc.,)
Thank you for your understanding, Z8Games Team Read more » | |
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Jul 14 |
New "Deleted" Function in the Z8Games Support Center
Posted by GM Celestine on 14 July 2015 03:07 PM
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Attention Mercenaries, We added the option for players to delete their own tickets in the Support Center. When you review a ticket, and the request is completed, and you want to remove the ticket for security reasons, you can change the status now to "Deleted".
This function removes the tickets from the ticket history but the customer support team can still view the "Deleted" tickets in their logs. If you have any Read more » | |
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Jun 17 |
Temporary Suspension of payment method Zong
Posted by GM Celestine on 17 June 2015 10:03 AM
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Attention Mercenaries,
We apologize for the inconvenience.
Read more » | |
