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FAQ : Accounts
   


At this time, it is not possible to change your Login ID. Please note that your Z8Games Login ID should always be different from your in-game character name(s) for security reasons. Upon initial login to any Z8Games title, you will be prompted to en...
We cannot delete a character/account/clan for you at this time. Don't forget that you can create a new Z8Games account for absolutely no charge.
No. Your account is your responsibility and it cannot be shared between you and any other users. This includes your friends, family, relatives, and clan members. It is the responsibility of the account holder to keep all information about the account s...
No. Your account is non-transferable. You should also never reveal your login/password to anyone. Z8Games will not take responsibility for any account that was engaged in account sharing/trading.
DO NOT GIVE OUT YOUR ACCOUNT INFORMATION TO ANYONE! Z8Games would like to remind all its loyal gamers to keep your account information secure at all times! THERE ARE MANY SCAM SITES ON THE INTERNET CLAIMING TO GIVE AWAY FREE ITEMS AND FREE ZP. THESE SI...
If you want change your password and know your current password, please login your account at http://www.z8games.com [1] and go to http://www.z8games.com/myaccount.html [2] In the Account Summary you can choose "Change" next to Password, and you wil...
If you want to change your email address and have access to your old email and your account, please login your account at http://www.z8games.com [http://www.z8games.com] and go to http://www.z8games.com/myaccount.html [http://www.z8games.com/myaccount.htm...
Please visit the support section of each part of our Frequently Asked Questions for solutions to common issues. If your question is not answered, please check on the forums to see if there are details for how to solve your problem. If this also does not h...
Please use the "Forgot your password?" link at http://www.z8games.com/lost_id_password.html [1] on the top portion of the screen when click on "Support". You will have an email sent to the email on your account with a link to reset the password. If ...
Due to our privacy policy, Z8Games support staff cannot provide users with any information regarding their accounts. It is the account holder's responsibility to know/record all the information related to their accounts.
If you have forgotten your security question/answer, there is currently no way to recover it. Please note that Z8Games staff cannot provide your security question/answer if you forget it.
After you have created your Z8Games Account, you can proceed to download and install CrossFire [1] and/or Lost Saga [2]. Once you installed the game, you can login to both CrossFire [3]/Lost Saga [4] with the same Login ID and password you used to logi...
No, but most players prefer to invest all their time and resources into one single account to achieve better results than by dividing their efforts over a different number of accounts.
To inquire about your stolen account, you must first create an alternate account on our website [http://www.z8games.com/loging/globeregister_exact_iov.aspx]. From here, you must log in to your alternate account at the top of the screen and then submit a t...
Your account can be blocked for many reasons. If you want to find out why your account is blocked, please contact support at http://support.z8games.com/index.php?/Tickets/Submit [http://support.z8games.com/index.php?/Tickets/Submit]
Z8Games Login ID is the unique username you create when you register on Z8Games website. You can use your Login ID to login to the website, CrossFire [1], and Lost Saga [2]. Links: ------ [1] http://crossfire.z8games.com/ [2] http://lostsaga.z8games.c...