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Aug
25
Support Center Maintenance: August 27th, 2015 from 12 AM to 3 AM EDT
Posted by GM Celestine on 25 August 2015 12:26 PM

Attention Mercenaries,

We will have a network maintenance which will result in an outage of the Support Center.

Please see below the exact time of the maintenance:

Date: August 27th, 2015
Time: 12 am to 3 am EDT

These times are subject to change. We will keep you updated at the forum if there is any changes.

We thank you all for your patience and understanding!

Regards,


Z8Games Team

http://www.z8games.com/termsandcondition.aspx


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Jul
14
New "Deleted" Function in the Z8Games Support Center
Posted by GM Celestine on 14 July 2015 03:07 PM

Attention Mercenaries,

We added the option for players to delete their own tickets in the Support Center.

When you review a ticket, and the request is completed, and you want to remove the ticket for security reasons, you can change the status now to "Deleted".

You will not be able to reverse a deletion once you pressed "Update".

This function removes the tickets from the ticket history but the customer support team can still view the "Deleted" tickets in their logs.

If you have any questions, don't hesitate to contact the support team.

Regards,


Z8Games Team

http://www.z8games.com/termsandcondition.aspx


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Jul
6
Temporary Suspension of payment methods Boku and Mopay mobile
Posted by GM Celestine on 06 July 2015 05:15 PM

Attention Mercenaries,


Due to some technical issues, the mobile payment options Boku and Mopay mobile will be temporarily unavailable.

We apologize for the inconvenience.


Thank you for your understanding,

- Z8Games Team

http://www.z8games.com/termsandcondition.aspx


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Jun
17
Temporary Suspension of payment method Zong
Posted by GM Celestine on 17 June 2015 10:03 AM

Attention Mercenaries,


Due to some technical issues, the mobile payment option Zong will be temporarily unavailable.

We apologize for the inconvenience.


Thank you for your understanding,

- Z8Games Team

http://www.z8games.com/termsandcondition.aspx


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Jun
2
Using PayPal to reverse a Chargeback!
Posted by GM Odeeb on 02 June 2015 08:37 AM

Attention Z8Games Users,

Please note that if you have a PayPal transaction that is Chargedback, you cannot use PayPal to reverse the chargeback. The only method of paying a Chargeback is by using a Prepaid Card (KarmaKoin, PaySafeCard, Etc.,)

Z8Games Team

http://www.z8games.com/termsandcondition.aspx


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